Privacy Policy for Pet Comfort Mobile App.

Privacy Policy for Pet Comfort
Last Updated: May 26, 2026
Welcome to Pet Comfort ("we," "our," or "us"). We are committed to protecting your privacy
and ensuring the security of your personal data. This Privacy Policy explains how
ForComfort.Store LTD (a company registered in the United Kingdom) collects, uses,
discloses, and safeguards your information when you use our mobile application Pet
Comfort (the "App").
By using the App, you agree to the collection and use of information in accordance with this
Privacy Policy.
1. Information We Collect
To provide and improve our AI-driven pet care services, we collect the following types of
information:
• Account Information: When you register, we may collect your name, email address,
and authentication data provided through Google Sign-In or Firebase
Authentication.
• Pet Profiles: Information you voluntarily provide about your pets, including their
name, species, breed, age, weight, medical history, symptoms, and dietary habits.
• Usage Data: Details of how you use the App, such as features accessed, time
spent, and technical logs (IP address, device model, OS version).
• Transaction Data: Information related to your premium subscriptions. Financial
transactions are securely handled by third-party processors, and we do not store
your raw credit card details.
2. How We Use Your Information
We use the collected data for the following purposes:
• To operate and maintain the App's core functionalities.
• To power our AI Symptoms Analyzer and provide tailored pet care
recommendations.
• To manage your premium subscriptions and handle billing via third-party platforms.
• To send you essential notifications and updates regarding your account or pet
health alerts.
• To comply with United Kingdom legal and financial regulations (UK GDPR).
3. Third-Party Services and Data Sharing
We do not sell your personal data. To deliver our services, we securely share limited data
with trusted third-party sub-processors:
• Google Firebase: Used for cloud database storage, authentication, and app
analytics.
• RevenueCat: Used to securely process, track, and validate in-app purchases and
premium subscriptions.
• Artificial Intelligence Providers (via API): Pet information and symptoms may be
processed through secure AI models (such as OpenAI/Anthropic APIs) to generate
health insights. No personal identifying information (like your email or name) is
ever sent to AI models.
4. Data Retention and UK GDPR Rights
As a company registered in the United Kingdom, we fully comply with the UK GDPR and the
Data Protection Act 2018.
• Your Rights: You have the right to access the personal data we hold about you,
request corrections, or demand the complete erasure of your account and data.
• Data Deletion: You can delete your account directly through the App settings, or by
contacting our support team.
• Data Security: We implement strict technical and organizational measures to
prevent unauthorized access, alteration, or disclosure of your data.
5. Children's Privacy
Our App is intended for adult pet owners and is not directed at children under the age of 13.
We do not knowingly collect personal data from children.
6. Contact Us
If you have any questions, concerns, or wish to exercise your data rights, please contact us
at our official UK business support channel:
• Company Name: ForComfort.Store LTD
• Support Email: petcomfort@forcomfort.store
• Website: https://forcomfort.store